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After Sales Service

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Comprehensive
Aftersales Service

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Regular Maintenance Checks

We recognize the significance of regular check-ups to ensure that your hearing aids continue to perform optimally. Our dedicated team of audiologists conducts thorough inspections, cleans your devices meticulously, and makes any necessary adjustments to ensure maximum comfort and performance.

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Prompt Repairs

We understand that unexpected issues with your hearing aids can be concerning. That’s why our experienced technicians are readily available to address any repairs your devices may require. With prompt and efficient service, we aim to minimize any disruptions to your daily life.

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Battery Replacement

Keeping your hearing aids powered is essential for staying connected to the world around you. Our clinic offers convenient battery replacement services to ensure that you always have a reliable power source for your devices, enabling you to maintain your independence and engagement with confidence.

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Upgrades and Enhancements

As technology advances, so do hearing aids. Our knowledgeable staff stays abreast of the latest innovations in hearing aid technology and can guide you through the process of upgrading to a new device that better meets your evolving hearing needs.

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Personalized Adjustments

We recognize that your hearing requirements may change over time. Our audiologists are skilled in making personalized adjustments to your devices to ensure that they continue to provide optimal hearing assistance tailored to your individual preferences and lifestyle.

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Empowering Education

We believe in empowering our clients with knowledge to help them make informed decisions about their hearing health. Our clinic offers educational resources and guidance on proper hearing aid maintenance, communication strategies, and hearing conservation practices to support you in maintaining your overall well-being.

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CC Saha Commitment

CC SAHA commitment for after sale service

We are fully committed to providing the best possible service to our customers, who are free to walk into our clinic anytime for adjustments or reprogramming of their hearing aids.

At C.C. Saha Ltd., we have a dedicated service and repair help desk for hearing aids – all under one roof. If the hearing aid purchased from us is covered under warranty, we send it to the concerned manufacturer and get the same repaired or serviced free of cost. In case, the hearing aid is not covered under warranty, we send it to the company and on the basis of the estimate, we get the same repaired and handed over to the patient at the approved cost.

Additional Services

Some of the additional services we provide are:

Check and replacement of:

  • Mould and pipe
  • Batteries – alongwith the battery compartment/ connectivity plate
  • Ear hook, dome, filter
  • RIC hearing aid receiver
  • Pocket model hearing aid
  • Rechargeable hearing aids

For any further repair requirements, C.C. Saha Ltd. remains the one-point contact for getting the hearing aids serviced and repaired within or after the warranty period.

Whats Special?

Decades of Experience: With over 90 years of dedicated service in the field of hearing healthcare, we have the expertise and knowledge to provide exceptional aftersales services tailored to the unique needs of our senior clientele.

Compassionate Care: We understand the importance of compassion and empathy when caring for our clients, especially the children and our senior clients. Our team is committed to providing personalized attention and support, ensuring that you feel valued, respected, and well cared for throughout your aftersales journey.

Commitment to Excellence: At CC Saha Ltd., we are committed to upholding the highest standards of excellence in everything we do. From the quality of our services to the professionalism of our staff, we strive to exceed your expectations and earn your trust and confidence.

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